Monday, March 23, 2009

"the beach was too sandy"... and other tourist complaints

After the winter holidays, Thomas Cook and the Association of British Travel Agents (ABTA) created a list of ridiculous complaints that were received by travel agents from their clients. These are some of the actual complaints received:

-- One woman claimed that she had been restricted to her room by the hotel staff. It was learned that she had mistaken the "Do Not Disturb" sign (hanging on the inside of the door) as a warning to stay in the room.

--"The beach was too sandy."

-- One guest complained that the soup served at an Australian hotel was too thick. It was learned that he had inadvertently been sipping on the gravy.

--"No-one told us there would be fish in the sea. The children were startled."

--"It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home."

--"My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked."

--"The brochure stated: 'No hairdressers at the accommodation'. We're trainee hairdressers - will we be OK staying here?"

--"We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white."

--"It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."

--"I was bitten by a mosquito - no-one said they could bite."

--"I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts."

--"It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during 'siesta' time - this should be banned."

--"On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all."

--"We booked an excursion to a water park but no-one told us we had to bring our swimming |suits| and towels."

1 comment:

De Mar said...

I'm surprised the human race has lasted as long as it has. Just, Wow.